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- HP Community
- Printers
- Scanning, Faxing, and Copying
- 2 sided scanning

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11-14-2020
09:37 AM
- last edited on
12-04-2025
06:30 AM
by
Raj_05
When I go to scan on the HP app it does not give me the option to 2 sided scan
Solved! Go to Solution.
Accepted Solutions
11-14-2020 07:22 PM - edited 11-14-2020 07:23 PM
Hi,
Thanks for using the HP Support Community. The printer Automatic Document feeder support single sided scan only.
We'll suggest using the HP FULL Solution Software where it will automatically scan and arrange the pages (after a manual reload of the 2-sided documents)
Can you download and install the FULL featured printer software from HP for your operating system:
Once you have downloaded and installed the FULL feature software, you will be able to print and scan.
These resources will be a useful guide to show you how it's done:
https://www.youtube.com/watch?v=xUhAjHNlKOI
https://www.youtube.com/watch?v=h9g9JjLEV1k
These tips will be helpful to fully use this printer model..
Hope that helps.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
11-14-2020 07:22 PM - edited 11-14-2020 07:23 PM
Hi,
Thanks for using the HP Support Community. The printer Automatic Document feeder support single sided scan only.
We'll suggest using the HP FULL Solution Software where it will automatically scan and arrange the pages (after a manual reload of the 2-sided documents)
Can you download and install the FULL featured printer software from HP for your operating system:
Once you have downloaded and installed the FULL feature software, you will be able to print and scan.
These resources will be a useful guide to show you how it's done:
https://www.youtube.com/watch?v=xUhAjHNlKOI
https://www.youtube.com/watch?v=h9g9JjLEV1k
These tips will be helpful to fully use this printer model..
Hope that helps.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"