5535

[bluevan]

will not connect to router

[Dragon-Fur]

@bluevan 

Welcome to the HP Community --

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@bluevan wrote:

will not connect to router

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OK - a couple of ideas...

In the User Guide - Page 55 - a reminder:

Excerpted

To connect the HP ENVY 5530 series to an integrated wireless WLAN 802.11 network, you will need
the following:
● A wireless 802.11b/g/n network that includes a wireless router or access point.
NOTE: 802.11n will only support 2.4Ghz

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Restore Wi-Fi setup mode on your HP printer

See the one-minute summary video to the top of the document.

Wireless Troubleshooting

Troubleshoot a Wi-Fi connection to an HP printer

If the printer has already been set back to network defaults and the printer will not connect to your network,

Consider the connection method and how you have configured your new network.

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Dual Band Network - Considerations

Reminders 

Do not ignore your router --

A router that is weak, outdated, poorly located, or incorrectly configured can cause all sorts of odd network behavior issues.

If the printer supports it, connecting using Ethernet is generally a better choice.

Some printers, particularly older models, only support Wireless at 2.4GHz

Some printers support Wireless at both 5GHz and 2.4GHz – but not at the same time

Regardless, if the printer won't work or cannot connect to your 5GHz SSID named network, connect to the 2.4GHz network.

If you are running a Dual Band Network,

 Check that the router is set up to broadcast all frequencies it supports.

Next,

If your router supports it,

On your router:

 Create a separate SSID named network for each frequency supported by the router

 What?  Create one SSID named network for 5GHz and one SSID named network for 2.4GHz

and

 Connect the printer to the SSID named network on the frequency / band you want it to use.

In general,

• 2.4GHz is less fussy about obstacles and supports a longer distance (separation) between router and device (printer)
• 5GHz is faster

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Example – EWS – IPv4

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

Ethernet

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Network > Wired (802.3) > IPv4 Configuration

Wireless

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Network > Wireless (802.11) > IPv4 Configuration

As Available:

Tab Network > Wireless (802.11) > Advanced

Network Interface on / off, Network SSID name, Security Settings, Passphrase / Password

Select and connect to the correct SSID / network name for the bandwidth you are using.

Note:   It is not mandatory that you use a manual / static IP address.  Doing so can improve stability.

Example - EWS - IPv4

EWS_9025_Network_IPv4_Configuration_3

Example - EWS - IPv4 - Advanced > SSID

EWS_9025_Network_Wireless_IPv4_Advanced_2

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Relevant to Windows

Next,

You might have to uninstall / reinstall the printer software.

This will be the same procedure you've used in the past --

For example,

If you are running a supported version of Windows, the Web Pack is still the same version as you have installed in the past.

Example

Source

Details Page - Example - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / Install  <<<

HP ENVY 5530 e-All-in-One Printer series Full Feature Software and Drivers 

After the software is installed, Restart the computer and log in.

====================================

The installation of the full driver adds at least two shortcuts to the Desktop:  

Printer Assistant 

HP Scan

>>> Open the Printer Assistant > tab Scan > Manage Scan to Computer > Enable

Example - HP Full Feature Software - Installed in Programs and Features

Programs_and_Features_Printer_Desktop_Icons_11

=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

Printer Specifications for HP ENVY 5530, DeskJet 4510 Printers

Restore Network Defaults / Install / Connect – InkJet and Laser printers

HP printer setup (Wi-Fi network)

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 HP Wireless Printing Center

 HP - Wireless Printing Center > Common Questions > Wireless Connection Issues

AND

 HP - Wireless Printing Center – Static IP Address

Some of the more common remedies grouped here:

 HP - Wireless Printing Center > Common Questions > Printer no longer works on network

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HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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