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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

What do you mean “use the Software” to do automatic double-sided scanning?

HP Recommended

Watched the video about scanning multiple double-sided pages, but is the software only available for a laptop? I need to scan double-sided docs using my phone or iPad and can’t find that capability on the HP Smart app. 

 

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