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‎03-24-2021 11:46 PM - last edited on ‎07-14-2021 04:23 PM by Retired

HP Recommended
Product: Laserjet printers
Operating System: Microsoft Windows 10 (64-bit)

I found a solution online, where you had to go into security settings on the printer and enable it and that worked, can someone explain why this setting was disabled by default? I reset this printer to factory defaults twice and for some reason scanning seems to be disabled by default with no explanation, why?

Category:
1 REPLY 1

‎03-28-2021 11:05 AM

HP Recommended

@QlogicLtd

 

Welcome to the HP Support Community.

 

This is because the preference is given to printing from the Computer/software and the printer's control panel.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

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