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HP Recommended
Officejet Pro 8620
Microsoft Windows 10 (64-bit)

Reinstalled on new desktop. Everything working as it should. However the seperate "scan to computer" icon is missing. The actual printer icon is there. The missing icon looks like a scanner

__________________

Tom
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Thanks for using the HP Forums.

 

Here's how to get te Scan icon on your desktop for Win 10:

 

 

Create a scan shortcut and high resolution scans  (HP Officejet Pro 8700 AiO series and 6900 series)

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Forums.

 

Here's how to get te Scan icon on your desktop for Win 10:

 

 

Create a scan shortcut and high resolution scans  (HP Officejet Pro 8700 AiO series and 6900 series)

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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