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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎08-07-2016 04:18 PM

HP Recommended

Trying to configure to scan to email. Error message says unable to conneck; check configuration. HP Outgoing Email Profile Setup asks for SMTP Server and SMTP Port. Using OS10.7.7. ICloud Mail. Info on Mac says SMTP is iCloud. I entered this in HP outgoing email profile. Can't find anywhere what the SMTP port is. The default on the profile was 25 - that didn't work. Have no clue what to enter here to get this to work.

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-07-2016 10:53 PM

HP Recommended

Hi,

Check the SMTP information for the outgoing mail server below, it include the SMTP server details for Apple's iCloud:

https://support.apple.com/en-il/HT202304

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎08-07-2016 10:53 PM

HP Recommended

Hi,

Check the SMTP information for the outgoing mail server below, it include the SMTP server details for Apple's iCloud:

https://support.apple.com/en-il/HT202304

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎08-08-2016 08:11 AM

HP Recommended

Thank you! Actually found it on my own after a lot of searching. Too bad it's not shown on my machine in the mail preferences.

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