8710: When I try to copy a document the paper size defaults to 5x7

[AlanLockwood]

WHen I use the copy function I get a messgae saying that I have to add 5x7 photo quality paper

[greenturtle]

Hi,

Thanks for using the HP Forums.

The printer paper settings may have been set to 5 x 7 photo paper?

In order to change that, go to your front panel and select Settings > Paper settings

Change the paper size on the tray

This example may be useful :

HP Officejet Pro 8730/8740 : Setup and use a "Copy" Default Tray

Time @ 3 mins shows how to get to settings, scroll down until you see Paper Settings.

This example shows you how to use the printer to copy a 2 sided document:

HP Officejet Pro 8710 / 8720 /8730 /8740 : Copy & Scan a 2 sided document using the ADF

Hope that helps!

[AlanLockwood]

When I select "Settings" "Paper Settings" doses not show up.

[ShlomiL · Accepted solution]

Hi,

Open and close the front paper tray to change the paper setting.

Evaluate the shown prompt, press Change / Modify and select the proper paper size and type.

Regards,

Shlomi

[greenturtle]

Hi @AlanLockwood

My bad.  Missed out the 1 step:

In order to change that, go to your front panel and select Settings > Tray and Paper Management > Paper settings

Anyway, @ShlomiL posted a shortcut to that.

Glad to see your issue resolved!