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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎03-16-2024 11:37 AM

HP Recommended
Product: HP OfficeJet Pro 9012e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

What is the maximum resolution of the ADF scanner? I thougth it is 1200dpi, but the maximum selectable in the HP twain app is 300dpi. For the flatbed scanner 1200dpi is available, but not for the ADF scanner.

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‎03-16-2024 12:54 PM

HP Recommended

That is correct. The maximum resolution with the ADF is 300 dpi.

 

Kind Regards
Andr-1611

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3 REPLIES 3

‎03-16-2024 12:54 PM

HP Recommended

That is correct. The maximum resolution with the ADF is 300 dpi.

 

Kind Regards
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

I'm not an employee of HP, I'm as volunteer here.
        
Inquiries via private messages (PM) cannot be answered.
1 person found this reply helpful
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‎03-17-2024 02:58 AM

HP Recommended

Thank you for the precise answer, Andr-1611.

Are there MFC with an ADF scan resolution equal or higher than 600dpi?

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‎03-17-2024 12:39 PM

HP Recommended

Not in the end customer segment.

 

Kind Regards
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

I'm not an employee of HP, I'm as volunteer here.
        
Inquiries via private messages (PM) cannot be answered.
1 person found this reply helpful
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