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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet 9012e All-in-One Printer

I want to enlarge a document that I am copying. There are no options to enlarge whether I put it through the document feeder or place it directly on the glass. All of the instructions say that once I do this that a gear will be on the screen to choose that option. There is no gear. And I am pretty sure I have done this before, but for some reason there doesn't seem to be the option anymore on my screen.

20230417_101029.jpg

 In this photo, I have pressed copy, but there is no option for enlargement.

1 REPLY 1
HP Recommended

@dlgarcia5 

 

Welcome to the HP Community Forum.

 

Update -

Add information for Scan / Scan and Save PDF > Print Poster

Tidy the sections

 

 

HP Document - How to Scan

HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

Additional Information

 

==============================

Printer Software - Print PDF as Poster

 

Relevant to Windows

 

  • Install the Full Feature Software
  • Scan and save the document to your computer as PDF
  • Open the document in Adobe Reader DC 
  •  Print at any size you want the document.

 

Example - Full Feature Software Installed

Content scanned and saved to PDF format on the computer

 

 Print PDF - Size or Poster

 

Print PDF in Adobe Reader DC 

 

Open the PDF document in Adobe Reader DC 

Click the Print icon

Open Properties

Set Shortcut to Everyday Printing or similar (Plain paper printing, single sided)

Select your Paper Size

Click OK to save change(s) and Exit the Properties menu

Main print menu

If printing at 100% or smaller, Page Sizing & Handling = Actual, Fit / Shrink to fit, percentage (wording varies)

OR

If printing “larger than 100%”, Page Sizing & Handling > Poster

Poster Printing - Notes

  • If the file is smaller than the paper size and you need it larger, increase the Tile Size
  • If the file is already larger than the paper size, it will be divided into Tiled sheets needed to print the file
  • Enter an "overlap" and whether you want the "cut marks" included

When ready, click to Print

 

Examples - Adobe Reader DC  - Poster

PDF_Document_Poster_Compare_Tile_1PDF_Document_Poster_Compare_Tile_1

 

PDF_Document_Poster_3PDF_Document_Poster_3PDF_Document_Poster_CAD_2PDF_Document_Poster_CAD_2

 

 

==========================================

Printer - Embedded Web Server (EWS)

 

If the printer is on the same network as your current device (computer),

Check for option

Use the Embedded Web Server (EWS) to edit the Copy Defaults.

 

Change the "Resize" to size "Custom" and select the percentage of 100%

 

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

 

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Copy > Settings > Default SettingsCopy Defaults

 

EWS_9025_Copy_Defaults_5EWS_9025_Copy_Defaults_5

 

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Software / Drivers / Firmware Updates, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

HP OfficeJet 9012e All-in-One Printer  

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.