I recently purchased and installed an HP 9015 All-In-One. I finally got the WIFI setup to work and print but cannot get the HP software on my iMac to see the scanner. The 9015 prints from my desktop and phone but will not scan to the desktop. When I go to the HP Smart utility to set up scan it tells me the printer is offline. Not sure how to get the iMac and 9015 to see each other for scanning. IOS 10.13 High Sierra. Any thoughts?
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".