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- HP Community
- Printers
- Scanning, Faxing, and Copying
- A3 scan is cropped

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10-21-2022 06:46 AM
Hi,
My A3 scans are cropped, or doesnt scan A3.
I have the scanner connected with an ethernet cable and the result is the same with all my scanning and image apps. The native Windows apps and in Corel PhotoPaint.
see image> as you can see, these are 2 x a4 caricatures and the scan perimeter is some sort of unusual dimensions, not even A4. Looks more like the old Foolscap dimensions.
Any clues?
10-21-2022 08:44 AM
Hi,
Thanks for using the HP Support Community.
Are you using the HP FULL software to scan?
Download the software and install:
This resource would be useful:
https://www.youtube.com/watch?v=OUt0l2twReM
For more resources on the printer:
https://www.youtube.com/playlist?list=PLUV0sXfF6zPjvGX7KpDjFfzRDv7_TDPG2
Hope that helps!
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