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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎03-03-2021 06:26 PM

HP Recommended
Product: Officejet Pro 9015
Operating System: Microsoft Windows 10 (64-bit)

My HP Officejet Pro 9015 works great, but I can't scan more than one page at a time using the ADF.  It will scan the first page, and then I have to click "Add Page" to scan each subsequent page.  This is intolerable, that's the purpose of the ADF!  It should scan multiple pages in succession automatically.

Category:
4 people had the same question
2 REPLIES 2

‎03-03-2021 11:19 PM

HP Recommended

ADF should handle up to 35 sheets. Are you setting the original size in the scan software? Does the feeder feed multiple pages if you copy?

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‎03-04-2021 10:58 AM

HP Recommended

The feeder feeds the top sheet of the document, scans it, then moves it to the hopper as it should. The scanned page appears on my computer screen in the HP Smart Scan window.  But then it will not feed the next sheet until I click “Add” in the HP Smart Scan window.  Every other printer/scanner I’ve owned allowed me to load 10 sheets into the feeder, click scan and walk away while it scans the entire group of pages. Is there some setting to tell it to continue feeding & scanning until there are no sheets of paper left in the ADF?  Thanks!

2 people found this reply helpful
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