• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Microsoft Windows 10 (32-bit)

I've been having a persistent problem when I want to scan using the automatic document feeder (ADF).

Instead of recognizing the documents in the ADF the printer scans the flat bed.

I pull papers in and out and the printer display shows document loaded.

I literally have to try like 10 times to get it to work.

Then it grabs sideways or takes 2 oages at a time.

Is there a roller rhT needs cleaned periodically or some thing I can do?

Please help!

1 REPLY 1
HP Recommended

You forgot the most crucial information. What printer model you are referring to?




My profile on LinkedIn

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.