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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎06-03-2021 03:43 AM

HP Recommended
Product: HP Color LaserJet Managed MFP E87640
Operating System: Microsoft Windows 10 (64-bit)

Hi All

 

We currently have scan to storage enabled on our  LaserJet Managed MFP E87640 printers.

Is there a way a user can browse to the printer/scanner to view the folders created on the MFP and retrieve their jobs?

 

Thanks

 

Category:
1 REPLY 1

‎06-03-2021 07:53 AM

HP Recommended

No, currently that is not an option that is offered and my believe part of the reason is that HP does not want people trying to use the harddrive in the printer as a NAS (network attached storage). The amount of traffic and data movement could severely hamper printer performance and result in customer complaints about slow response when printing and device unavailable errors. If you need a NAS, purchase one of the many off the shelf products designed for this application.

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