Adf not working for scanning hp officejet 5230

[titin]

Hi, has anyone tried automatic document feeder on the scanner of hp officejet 5230?

It never work on mine. I used the scanner adf on hp officejet 3830 and it worked. That's why i upgraded to 5230 but it doesn't work on 5230

[TEJ1602]

@titin, Welcome to HP Support Community!

I understand that you have an issue with the ADF while scanning. I'd recommend you follow the steps from the document ADF does not pick paper or feeds in too many sheets to resolve the issue.

If the issue persists, it could be a hardware failure. Please reach out to the HP Support in your region regarding the service options for your printer.

Hope this helps!

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[titin]

Hi, yes i tried with 1 page it is not pulling

[TEJ1602]

@titin

Thanks for replying!

If you've already followed the steps from the document I suggested, it could be a hardware failure.

Please reach out to the HP Support in your region regarding the service options for your printer.

Hope this helps!

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!