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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Re: Adjust scanner resolution

Create an account on the HP Community to personalize your profile and ask a question
11-06-2019 01:33 PM
Welcome to HP support community.
Which application are you using to scan?
You ca change the scan resolution using HP Solution center
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Load the item on the scanner glass, in the document feeder slot, or in the automatic document feeder (ADF), depending on your printer type and features.
NOTE:
Do not load photos in the ADF to prevent damage to the photos and the printer.
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Search Windows for 'solution center', then click HP Solution Center in the list of results.
HP Solution Center opens.
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In HP Solution Center, click Scan Document or Scan Picture to view available scan shortcuts and settings.
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Click one of the shortcuts that matches the file type and resulting action you want.
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Change any of the shortcut default settings in the right side of the window, if necessary.
NOTE:
Available settings change depending on if you are scanning a document or photo. For example, the PDF File type is only available for document scans.
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Click Advanced Picture Settings or Advanced Document Settings to change any available settings such as quality and resolution.
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Click Save to file Save Options to change the folder where scans are saved, set scan file names, and select what happens after you save the scan.
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Click Scan.
The printer scans the item and a scan preview window opens on the computer.
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Click the scanned item to make any additional changes, then click Finish to save the scanned file.
You can refer this HP support community for more assistance:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
11-08-2019 01:36 PM
Yes, you can try those steps at you leisure and let me know the outcome.
I will be more than glad to assist you.
Cheers.
Sandytechy20
I am an HP Employee