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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎02-27-2024 09:45 PM

HP Recommended 
Good afternoon, I was able to flash the HP 7000nx model scanner, but for some reason it doesn’t reboot. After the firmware is installed, it is thrown to the main Administrator menu. Photo added. In the installation menu there is a Force setting everywhere. Are there any further steps that need to be taken? Am I doing something wrong...
And thank you so much to this community for your help, I appreciate it.1.jpg11.jpg
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1 REPLY 1

‎02-27-2024 11:56 PM

HP Recommended 
Do I need to change the network or leave it automatic?
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