After installing Windows 10 my hp psc 1210 does not scan I get a "need WIA driver" (but it prints)

[gregmalnickhp]

Hello,

I have installed Windows 10 about 3 days ago. The printer will print but when I try to scan I get the following error. Thanks in advance. print but when I click on Scan 

[Gemini02 · Accepted solution]

Hi @gregmalnickhp,

I see that you are getting the error "need WIA driver". I would like to help you out today. If this helps you to reach a solution, please click the " "Accept as Solution" " button down below in this message. If you wish to say thanks for my effort to help, click the " Thumbs Up " to give me a Kudos.

WIA drivers are part of Windows Operating System.

Download and try to repair the WIA drivers. If you don't feel comfortable about doing these steps, you can contact the computer manufacturer or Microsoft to resolve this WIA error.

Back up the registry first.

How to back up and restore the registry in Windows.

Restore Default Startup Type for Windows Image Acquisition (WIA).

If you are still having issues, I would suggest to uninstall and reinstall the printer software.

Temporarily turn of the Antivirus Software and try scanning again.

If there is anything else I can help you with, just let me know. Thank You.

[gregmalnickhp]

I don't know if the thumbs up worked but thank you! The Scanner is working everything took less than 5 mins

Cheers,

gregmalnickhp

[pper]

I installed windows 10 as well but I have a 4630 AIO printer. When I go to scan it will not. Now I am running print and scan doctor and it is stuck on windows WIA Scan. It also will not allow me to stop or close it. Help.

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