Anyone know how to scan from an hp5610 under Windows 11?

[crwilliams]

Windows 11, hp all-in-one computer PC24-df1000i, USB to 5610. I can print with no problems, but the computer can't find the scanner. Looks like a Win11 driver issue. Tried hp Smart - it can't find the 5610 as a scanner, and it can't even find the connected, and working, 5610 as a printer. Tried a number of suggested solutions but nothing has worked or even made any progress. Tried downloading and installing VueScan (one suggestion) but it stops at a dialog asking me for a serial number, which I don't have. Clicking through that ... it can't find a scanner!

The 5610 works fine as a scanner if I connect it via the same USB cable to an hpEnvy Win 10 machine. Anyone have a work-around?

[Dragon-Fur]

@crwilliams 

Welcome to the HP Community Forum.

Product introduced in / about 2001

The printer is not supported in Windows 11.

True - At this writing, Windows 10 support is available installing and using the Microsoft / Windows Print Drivers.

True - HP Smart is not supported on this vintage printer.

Windows 10

Built-in Driver

Reference here:

HP Printers - Installing and Using the Windows Built-in Print Driver

Scan?  See Section FAQ > How do I use the printer functions with the built-in driver?

Example

Scan documents and photos: Complete scan jobs with a Windows app that works with the built-in driver.

• Windows Fax and Scan: In Windows, search for and open Windows Fax and Scan. Click New Scan, and then select your printer.
• Windows Paint: In Windows, search for and open Paint. Click FileFrom scanner or camera.
• Windows Scan app: In Windows, search for and open the Windows Scan app. If it is not listed, go to Windows Scan (in English) to install it.

HP printers - Windows built-in driver fails to install

References / Resources

Windows 10 compatible HP printers

Windows 11 Printers

Windows 11 compatible HP printers

Printer Specifications for HP Officejet 5600 All-in-One Printer Series

Connectivity

USB 2.0 full speed, front and back ports PictBridge: using front camera port

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HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP Officejet 5610 All-in-One Printer 

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