Attempting to send fax on an HP Photosmart 7520 gets The connection for this site is not secure msg

[SRS_57]

This is the full error message:

The connection for this site is not secure

192.168.1.151 uses an unsupported protocol.

ERR_SSL_VERSION_OR_CIPHER_MISMATCH

[Garp_senchau]

@SRS_57, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

The error message "ERR_SSL_VERSION_OR_CIPHER_MISMATCH" generally indicates that there is a problem with the security protocols or ciphers being used to connect to the site. This typically happens when attempting to communicate with the printer's web interface over a secure connection and the browser or device you're using does not support the protocol or cipher used by the printer.

Here are a few steps to help you resolve this issue:

Update Firmware:

• Ensure that your HP Photosmart 7520 printer has the latest firmware installed. You can usually update the firmware by checking for updates on the printer's control panel or visiting the HP support website.

Update Web Browser:

• Make sure the web browser you are using is up-to-date. Older browsers may not support newer security protocols or ciphers used by HP printers.

Security Settings:

• Check the security settings on your router and printer to ensure that they are not blocking communication due to unsupported protocols or ciphers. Sometimes enabling more recent security protocols like TLS 1.2 can help resolve such issues.

Try Different Connectivity Options:

• If you are trying to access the printer's interface through a specific device, try using another device to see if the problem persists. Different devices or browsers might have different security capabilities.

Reset Network Settings:

• Consider resetting the network settings on your printer. You can do this through the printer's control panel by navigating to network settings and selecting a reset or restore network defaults option.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,