cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
JanT2021
New member
3 2 0 0
Message 1 of 6
153
Flag Post

Solved!

Automatic numbering of scanned documents

HP Recommended
Scanjet Pro 2000 S2
Microsoft Windows 10 (32-bit)

It's not a printer at all but there's no category for a stand alone scanner!  Is there any way of turning off the automatic numbering of scanned documents please?  We can enter a name for a document but when it comes up on the screen, numbers have been added to the end so we always have to go back into the document and delete them.

 

Specifically, we normally scan documents which may be several pages long but which we keep as a single multi-page document.

 

Any help would be appreciated.  Thank you.

5 REPLIES 5
Dragon-Fur
Level 16
Level 16
30,872 30,576 2,793 10,245
Message 2 of 6
Flag Post
HP Recommended

@JanT2021 

====================================================================

Welcome to the HP Community.

Be Aware:

Do not respond to individuals who post phone numbers or email addresses.

Do not respond to individuals who ask you to provide private information in a public Post.

These people might be scammers trying to steal your information / money.

====================================================================

Edits - Update Content

 

I cannot find evidence in the HP Scan software that it can add page numbers.

 

 

Looking at the "printer" HP Scan and comparing the description in the HP ScanJet Pro 2000 s2, 3000 s4, N4000 snw1, HP ScanJet Enterprise Flow 5000 s5, 7000 s3, N7000 snw1... , the HP Scan "scanner" version appears to be similar in character to the printer version of HP Scan.

 

Reference

Full Feature Scan Software and Driver 

 

The file name should be a result of the name convention used for the individual file.

You would normally have control over whether the file content is one or more pages in length.

 

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ScanJet Pro 2000 s2 Sheet-feed Scanner 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

 

Dragon-Fur

JanT2021
Author
New member
3 2 0 0
Message 3 of 6
Flag Post
HP Recommended

Thanks for such a speedy and helpful reply.  We are using HP software downloaded when we installed the Scanjet Pro.  When we scan a document and go to save it, the default 'name' which comes up is shown as Scan_{n}.pdf.  We always completely blank that name and type in the name we want.  However, do you think that it could it be this {n} which is triggering the autonumbering?

 

We find it puzzling because we always remove it by putting in the name we want.  We'll do another software update but it looks as though we may have to live with it.  We do have two other printers - both HP - which have scanners but this little Scanjet Pro is brilliant.

 

Reply
0 Kudos
Dragon-Fur
Level 16
Level 16
30,872 30,576 2,793 10,245
Message 4 of 6
Flag Post
HP Recommended

@JanT2021 

 

You are welcome.

 

The file base name convention is used to separate one document from another during the scan > save process.

 

 

HP Scan

Select "Save as PDF"

More > 

Destination

 

Example - HP Scan > More > Destination

9025_HP_Scan_Menu_PDF_39025_HP_Scan_Menu_PDF_39025_HP_Scan_Menu_PDF_More_Destination_19025_HP_Scan_Menu_PDF_More_Destination_1

 

There is limited automatic file name control.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

 

Dragon-Fur

JanT2021
Author
New member
3 2 0 0
Message 5 of 6
Flag Post
HP Recommended

Dragon Fur,

 

Thank you so much for your guidance.  I went through to the Destination - File type and found that the scans were defaulting to Scan_{n}.pdf.  I then found a click box which was by default set to document counter.  When I turned it off, the scans then defaulted to Scan.pdf.

 

I am very grateful for your help because this was a really annoying problem.

Reply
0 Kudos
Dragon-Fur
Level 16
Level 16
30,872 30,576 2,793 10,245
Message 6 of 6
Flag Post
HP Recommended

@JanT2021 

 

You are welcome.

Good to have that resolved.

 

Stay Safe.

Better 2021 for all...

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation