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‎09-06-2024 07:16 AM

HP Recommended
Operating System: Microsoft Windows 11

My scanned documents from the feeder come out with a black line about 1" from the center to the right. I have cleaned the glass connected the printer directly to the wall, turned on and off & updated drives. Any other suggestions? 

Category:
1 REPLY 1

‎09-09-2024 09:20 AM

HP Recommended

Hi @Sal211,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
     

Could you please elaborate in detail? 

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


A_Gayathri
HP Support Community Administrator.
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