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‎03-08-2021 05:20 PM

HP Recommended
Product: OfficeJet Pro 8025e
Operating System: Microsoft Windows 10 (64-bit)

My brand new printer adds a vertical black line to every scanned page. I updated the driver with no result. Anything I can do other than returning the printer?

Category:
2 people had the same question
1 REPLY 1

‎03-08-2021 06:33 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Check out this resource which might help to resolve the issue:

https://www.youtube.com/watch?v=WYx1ZfoGKfM

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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