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HP OfficeJet Pro 9135e All-in-One Printer
Microsoft Windows 11

Brand new machine producing crooked scans out of box. The only video I found discussed cleaning dirty and worn parts and aligning paper properly. These are not solutions. Any solutions?

2 REPLIES 2
HP Recommended

Machine just updated the firmware and the scanning has improved to an acceptable level

HP Recommended

Hi @EdDeb2,

Thank you for letting me know that the Auto updates have helped to resolve your issue. In future, if you need any help, please do keep us posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a great day ahead!

 

VikramTheGreat

HP Support

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