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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Microsoft Windows 10 (64-bit)

I have many (probably 1000+) photos that I want to scan to my pc.  It's taking forever because it runs the HP Smart app to allow for editing of pics.  Is there a way to bypass this app to scan the photos faster.  I can edit them later as needed.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@EStull, Welcome to the HP Support Community!

 

What model printer are you using?

 

Use the HP Scan Extended app to scan and check if that helps.

Click here to download the app. 

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended".

 

Alternatively, you may use the full-featured printer software to print and scan from your PC.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@EStull, Welcome to the HP Support Community!

 

What model printer are you using?

 

Use the HP Scan Extended app to scan and check if that helps.

Click here to download the app. 

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended".

 

Alternatively, you may use the full-featured printer software to print and scan from your PC.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

HP Recommended

I'm using an HP Envy Photo 7855.   This worked great!  Much, much improved the speed.  Thank you.

 

HP Recommended

Last week you helped me solve my problem with scanning numerous photos by using HP Scan instead of HP Smart.  It worked great.  Yesterday I tried to scan more photos.  When I try to run the HP Scan app it tells me that communication cannot be established with my computer yet the HP Smart program works/communicates just fine.  Any suggestions as to what might be causing this issue?

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