Calibrating scanner on HP Envy INspire 7200e series

[JDub11]

Is there anyway to calibrate the scanner on the envy inspire 7200e series. On previous printers when I installed the ink cartridges it printed off that test page and then asked to use that test page to calibrate the scanner. I am selecting to scan the entire area of the scanner, however, when it scans its not capturing the image. as detailed below, the bottom of the image is wrong

a .

In addition the light beneath the scanner glass is continually flashing even when the scanner is not in use. 

[Nal_NR]

Hi @JDub11,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are having issues with the scanning. 

Are you able to print and copy normally?

Meanwhile, install Print and Scan Doctor: Use our Print and Scan Doctor app to resolve scanner issues. 

To check and isolate the issue, check the copy functionality. Click here

Hope this helps! Keep me posted for further assistance.

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

[JDub11]

I can print with no issues and the copy works fine too. My issue is with the scanning and it no being able to capture the bottom of the image as detailed in the image I uploaded.

i have ran the scan doctor and though troubleshooting steps but still the same issue

[Nal_NR]

Hi @JDub11,

We apologize for the inconvenience, but it seems that the issue persists even after attempting the troubleshooting steps mentioned above.

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!