cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
MCS2
New member
1 0 0 0
Message 1 of 2
60
Flag Post

Can I add a option to scan to an OCR file to my HP OfficeJet Pro 9015 and how is it done?

HP Recommended
HP OfficeJet Pro 9015 All-In-One Printer
Microsoft Windows 10 (64-bit)

The printer currently does not have the option to scan a document to an OCR file, and the HP Smart app installed on my computer does not offer the option either. 

1 REPLY 1
Dragon-Fur
Level 16
Level 16
30,819 30,523 2,792 10,231
Message 2 of 2
Flag Post
HP Recommended

@MCS2 

==============================================================

Welcome to the HP Community.

Be Aware:

Do not respond to individuals who post phone numbers or email addresses.

Do not post any private information in our public Community.

These people might be scammers trying to steal your information / money.

=====================================================

 

The Full Feature Software should include the OCR feature.

HP Scan is part of the Full Driver.

 

 

 

===================================================================

If you have not done so, download-save-install the Full Feature Software / Full Driver for the printer

Full Driver / Full Feature Software does not require a sign-in to use the software.

 

Download - save - run

 HP Easy Start

 

  • Download-and-Save the printer software (Full Feature Software / HP Smart / Easy Start)
  • Right-Click on the downloaded package and "Run as Administrator" to start the installation
  • Reminder:  If using Easy Start, select the Full Driver

 

Easy Start... The Journey

 

About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver).

 

You can Skip any suggestion that you add the HP Account – you’ll need the account at some point, but you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.

 

Side Bar: HP Smart requires that HP Account sign-in > HP Smart is NOT the same thing as the Full Feature Software / Full Driver.

 

If you see it, you can skip any suggestion regarding Instant Ink subscription.

 

 

Any...

If using USB:  Connect the cable when instructed to do so (near the last part of the driver installation)

 

After the software is installed, Restart the computer and log in.

 

 

Full driver provides print and scan functions supported by your printer.

 

Reference:

HP Easy Start Home Page

========================================================================

Example

HP Scan - Menu

9025_HP_Scan_Menu_PDF_39025_HP_Scan_Menu_PDF_3

 

What else?

 

HP Smart Tasks for Windows and HP Smart Mobile

Where available, Smart Tasks can be configured for several print tasks.

  • Print: Send a print job to your printer.
  • Email: Send an email message or attachments.
  • Save to: Save a file to a cloud storage account, such as Google Drive or Microsoft OneDrive.

 HP Printers - HP Smart: Use Smart Tasks

Step 4

 

 

References / Resources

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 9015 All-in-One Printer 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation