• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Envy Photo 7855
Microsoft Windows 8.1 (64-bit)

Do I have the capability to get a fax confirmation for every fax I send in an electronic format like a PDF,  rather than a printed paper confirmation ( prefer to be Eco-friendly and not waste paper). But would settle for printed if I  absolutely had to.

 

Is there any way to set that up? Can anyone share instructions if this can be done!

 

Thanks, Kim

1 REPLY 1
HP Recommended

Hi @KimLeo

 

Welcome to the HP Support Community. I'd be happy to assist you with the fax confirmation. 

 

I'm afraid the fax confirmation cannot be saved in a digital format, your only option is to print it. 

 

You can print a confirmation report either when a fax is sent, or when a fax is received or when any fax is sent or received. The default setting is On (Fax Send). When turned off, a confirmation message appears briefly on the control panel after each fax is sent or received. 

 

1. From the printer control panel display, touch Fax.

2. Touch Setup.

3. Touch Reports and touch Fax Confirmation.

4. Touch to select one of the following options.

 

Off Does not print a fax confirmation report when you send and receive faxes successfully. This is the default setting.

On (Fax Send) Prints a fax confirmation report for every fax you send

On (Fax Receive) Prints a fax confirmation report for every fax you receive.

On (Fax Send and Fax Receive) Prints a fax confirmation report for every fax you send and receive.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.