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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Color Laser Jet Pro MFP M277
Microsoft Windows 8 (32-bit)

Hello,

 

Can I and, if so, how do I scan a double sided document on the Color Laser Jet Pro MFP M277 HP Printer ?

 

Many thanks,

 

Paul

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

No, it only supports duplex printing, duplex copying but not duplex scanning as from its manual:

 

    http://h10032.www1.hp.com/ctg/Manual/c04474163.pdf

 

Regards.

BH
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5 REPLIES 5
HP Recommended

Hi,

 

No, it only supports duplex printing, duplex copying but not duplex scanning as from its manual:

 

    http://h10032.www1.hp.com/ctg/Manual/c04474163.pdf

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thanks. I appreciate the speedy reply. 

HP Recommended

If you scan from the windows printer control panel there is an option for manual double sided scanning which works OK. You have to turn the originals round and feed them through a second time. Only works from windows as far as I can see, a bit of a nuisance as you have to walk backwards and forwards between your PC and the printer. Perhaps a firmware update at some time will allow it direct from the printer?

HP Recommended

That workaround worked well.  Certainly not the greatest solution (to have to go through the back door) and my computer was slow to access that control panel.  Your idea of a firmware update to align this with duplex copying makes a lot of sense, but doubt a big ship like HP would make that really good update to an existing product.  Nevertheless, for the few duplex scans I may do, this workaround will enable me to garbage an Epson Worforce Pro WF-4630 (with seamless duplex copying & scanning capability) that was highly rated/reviewed that turned out to be a major piece of junk - last inkjet printer I will ever buy.  Better/smoother executed than HP but the printing quality was crap from day 1.  Replaced it once - I don't give a third strike. Thanks again for your post.

HP Recommended

Hello, Thank you for your posting and the update that your system is working. We appreciate your feedback greatly. 

I have closed this thread to help keep the comments timely. If you have more to add, please start a new thread. Click here if you want to learn more about how to start a new conversation/thread.

Please post in a new thread for better exposure. It may also be helpful if you posted a few more details about your computer/printer and your issues.

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• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
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• Example: ""Low disk space"" error in Windows
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