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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Color LaserJet Pro MFP M281fdw

UPDATE EDIT: I don't see a way to delete this message, so, I figured it out.  I have to use HP Smart.  This took some digging to discover, but I did do that.

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Good day.  I hope someone can tell me if I'm able to scan a document to my printer and have it directly save to a folder on my computer? Since 2018, because my home computer was only hardwired by ethernet cable (Comcast), the only method available to me was to scan a document to a USB drive (stick), then insert the drive into my laptop port and copy it over.
I have finally gotten a wireless network connection on my laptop, and I *thought* this printer could use the wireless network to transmit the scanned files directly from the printer to a folder on the laptop. No more USB drive, I thought.

Is this possible?  I have read as many manuals as I can find and I cannot figure this out.

 

EDITING to clarify: I have already successfully connected the printer to the wireless network.  The issue is how to send a scan from the printer to the computer.

 

HP Color Laser Jet Pro MFP M281fdw is a 2018 printer.

 

Many thanks for your time.

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