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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP3070A
macOS 10.15 Catalina

The HP3070A is connecting to my new Macbook Air to print, but doesn't recognise it to Scan.

1 REPLY 1
HP Recommended

Hi @AliJaneTaps

Welcome to the HP Support Community. I'd be happy to assist you.

 

I understand you are not able to scan from your MAC.

 

Kindly use the Apple Image Capture app or HP Easy Scan app to scan from your MAC.

Refer to this document to know how.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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