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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎09-03-2024 03:15 AM

HP Recommended

Can I still scan documents even though my hp deskjet 2755 doesn’t have ink or a paper?

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1 REPLY 1

‎09-04-2024 09:05 AM

HP Recommended

Hi @Emcar6,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Yes, you can still scan documents with your HP DeskJet 2755 All-in-One Printer even if it doesn't have ink or paper. The scanning function is independent of the printing function, so you don't need ink or paper to scan documents to your computer or other devices. Just make sure the printer is powered on and properly connected to your computer or network. You can use the HP Smart app or another scanning software to initiate the scan.
 

Refer to this document: How to scan with an HP printer 

HP DeskJet 2755 All-in-One Printer User manual 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
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