Can remove an old email from scan list

[cj203]

can't remove old email addresses.  need a pin.  how to remove without a pin

[Raj_05]

Hi @cj203,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you're trying to remove old email addresses from your HP ENVY Photo 7855 All-In-One Printer but don't have the PIN, there are a few steps you can try:

• Factory Reset: You can perform a factory reset on the printer. However, be aware that this will reset all settings on the printer, not just the email addresses. To perform a factory reset, usually, you have to navigate through the printer's menu settings. Refer to the printer's manual for specific instructions on how to do this.
• Update Firmware: Sometimes, firmware updates may include bug fixes or improvements that address issues like this. Check if there are any firmware updates available for your printer and install them.
• Alternative Email Setup: If you can't remove the old email addresses, consider setting up the printer with a new email address instead.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support