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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

Printer 4155e all-in-one will scan from the flatbed, but won't scan from the feeder.  

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Assuming that HP Smart app is used to scan.  Do select Source as "Document Feeder"

 

1. Select Printer Scan from HP Smart

2. Tap on down arrow for selection

greenturtle_2-1664946862372.png

3. Select Source

greenturtle_3-1664946942594.png

4. Select Document Feeder

greenturtle_4-1664946973456.png

 

Go back and the scan should pick from the document feeder.

 

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPg2uqMt6xzQowix3LmJEgBG

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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