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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎11-05-2016 07:49 PM

HP Recommended
Product: HP 7520
Operating System: Microsoft Windows 10 (64-bit)

I cant scan to email from my printer.  I have tried many fixes...Restored to default settings, went to printers url and tried to enable that way, but to no avail. 

 

What else can I do?  Eprint seems to be working but not scan to email.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-09-2016 05:32 PM

HP Recommended

 

 

 

Thanks.  I tried firmware download again and this time my printer was listed.

 

 

View solution in original post

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4 REPLIES 4

‎11-06-2016 01:41 PM

HP Recommended

Hi,

Try installing the latest printer firmware below and check for any difference:

http://support.hp.com/us-en/drivers/selfservice/swdetails/HP-Photosmart-7520-e-All-in-One-Printer-se...

 

If the same persists, click the HP Eprint icon select Settings, then select Remove Web Services.

 

Now open the Scan to Email app from the Scan or the Apps menu and follow the steps to re-register the app.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎11-09-2016 04:17 PM

HP Recommended

I

 

 

I installed HP download and install assistant.  But couldn't go further since the Printer Update didn't list my printer.

 

Also, on printer itself, there is no where to find " Remove Web Services".  I looked all over.

 

I unplugged and plugged printer many times.  The message I'm getting is :  Server Connection Error - Unable to connect to Web Services   Confirm internet access and try again or enter a proxy address.  

 

I do have internet access and printer connects via wireless network.

 

What else can I try to get my web services back?

 

 

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‎11-09-2016 05:32 PM

HP Recommended

 

 

 

Thanks.  I tried firmware download again and this time my printer was listed.

 

 

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‎02-21-2018 06:18 PM

HP Recommended

Installing Firmware Update Error
DeviceUpdate has stopped working
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.
Close program

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