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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Pavillion
Microsoft Windows 10 (64-bit)

Loaded negative without problems, hit the scan film button, same dialog box opens as for prints, no negative/slide options.

help

2 REPLIES 2
HP Recommended

@weaselpilot4g

 

To scan negatives you have to

 

     To scan slides, select Scan positives, including 35 mm slides, using the TMA. To scan negatives, select Scan negatives using the Transparent Materials Adapter (TMA).

 

Please use the following tutorials.

 

      https://support.hp.com/au-en/document/c00818882

 

Regards.

BH
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HP Recommended

Actually I used the tutorial, thanks, but as I wrote, there's no ability to select negatives (or positives (slides)).  Scanner does just dandy with prints...

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