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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Can't reach scan button

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02-04-2017 02:55 PM
This is soooo frustrating ! So I get ready to scan a document and I can't access/reach the scan button because it is under the task bar at the bottom of the screen. It won't allow me to make the desktop/sceen smaller so I could get to it. I can drag up the whole window but the minute I move off of the top of the window it snaps back to where it was and then I can't get to the scan button. I can't get rid of the task bar at the botton of the screen either. How am I supposed to scan something if I can't reach the scan button? Is there a manual way perhaps with shortcut keys or something>
Solved! Go to Solution.
Accepted Solutions
02-05-2017 03:46 PM
I sort of figured it out. I used the TAB to go down through the page until I got to the SCAN button. A work around.
02-04-2017 03:35 PM
Hi,
Sorry I can't work out the situation. Is the icon of Scan button on your Desktop screen but you have to scroll down to see it ? If yes, you can re-arrange all icons or pin it on the Taskbar by
(a) Right click it,
(b) Click Pin it to Taskbar
Regards.
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02-05-2017 03:41 PM
I can see the SCAN button through the task bar on the bottom since the task bar is translucent. But I can't click it through the task bar. I can drag the page up so that the scan button is above the task bar, but the second I take my hand off of the mouse it just snaps right back to where it was...under the task bar again.
03-08-2018
10:30 PM
- last edited on
03-08-2018
10:37 PM
by
Cheron-Z
Please, please - help. So what do you mean you used the tab? I don't get it - how does that help you expose the Scan button? Please - if you can help. I am desperate.
gary richter [edit]