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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP OfficeJet Pro 9018 All-in-One Printer

Can't receive faxes

1 REPLY 1
HP Recommended

Hi @9224,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

All the documents, how-to, troubleshooting, and software are available at your printer's home page.

 

Category Manuals

User Guide

Chapter 4 - Fax - Starting on Page 66

 

Category How to > Select Topic: Fax

There is also a Fax subsection in Troubleshooting

 

What else?

Use the Embedded Web Server (EWS) to configure Fax options

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Fax > Basic Fax Settings

 

If supported on your printer:

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Fax > HP Digital Fax

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic Subtopic

HP OfficeJet Pro 9018 All-in-One Printer 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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