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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Can't scan from Laser Jet M3035 MFP

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04-06-2017 08:28 AM
I have never been able to scan from the printer to my computer. I can't print perfectly well.
I ran the HP Print and Scan Doctor. It told me that I needed to install the "full software solution" for my printer. I clicked on the "Get Installer" button in the print and scan dr. and it took me to the HP home page. I searched for software solutions and got a list of about 5 different drivers, etc. But none of them sounded like a "full software solution."
What software program or driver do I need to install?
03-27-2018 10:13 PM
I wonder why Lentz question was not answered????
Similarly , will my question not be answered?? HP site pages are enourmously confusing.
My question: I have connected the M3035 (bought 2nd hand downloaded User Manual, have no accompannying CD). Equipment connected with cable with USB connector at one end to PC.
Windows 10 recognized PRINTER but not SCANNER.
Is this a problem, OR scanner functions are enabled only if M3035 is connected to local network ???
Will this get an answer ???? Lentz , have you solved your problem yet (2018) ???
thanks for any help
03-28-2018 12:11 AM
Hi Lentz
For Scanning on HP LaserJet M3035 Multifunction Printer (MFP) you have to enable Scan to Network Folder feature. You can use the below link to know how to enable the same.
https://support.hp.com/in-en/document/c01756656
Note- This is only aplicable if you have the printer connected on network.
03-28-2018
03:10 AM
- last edited on
01-17-2022
08:06 AM
by
AgathaV
Hi Lentz,
please download and install Hp scan Extended that will help you in the scanning.
please find the link for download as follows
Link :
http://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi
Thanks
I am an HP Employee
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03-28-2018
05:06 PM
- last edited on
01-17-2022
08:07 AM
by
AgathaV
xxxx>http://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi Not Found
The requested URL /pub/scanners/HPScanExt/HPScanExt.msi  was not found on this server.
**bleep******** OMG********
re message Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied.
precisely (maddening) the link address does not exist