• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP LAser JEt M3035 MFP
Microsoft Windows 10 (64-bit)

I have never been able to scan from the printer to my computer.  I can't print perfectly well.

 

I ran the HP Print and Scan Doctor.  It told me that I needed to install the "full software solution" for my printer.  I clicked on the "Get Installer" button in the print and scan dr. and it took me to the HP home page.  I searched for software solutions and got a list of about 5 different drivers, etc.  But none of them sounded like a "full software solution."

 

What software program or driver do I need to install?

6 REPLIES 6
HP Recommended

I wonder why Lentz question was not answered????

 

Similarly , will my question not be answered??  HP site pages are enourmously confusing.

 

My question: I have connected the M3035 (bought 2nd hand downloaded User Manual, have no accompannying CD). Equipment connected with cable with USB connector at one end to PC.

Windows 10 recognized PRINTER but not SCANNER.

 

Is this a problem, OR scanner functions are enabled only if M3035 is connected to local network ???

 

Will this get an answer ???? Lentz ,  have you solved your problem yet (2018) ???

 

thanks for any help

HP Recommended

Hi Lentz

 

For Scanning  on HP LaserJet M3035 Multifunction Printer (MFP)  you have to enable Scan to Network Folder feature. You can use the below  link to know how to enable the same.

 

https://support.hp.com/in-en/document/c01756656

 

Note- This is only aplicable if you have the printer connected on network.

 

 

HP Recommended

Hi Lentz,

 

please download and install Hp scan Extended  that will help you in the scanning.

please find the link for download as follows

 

Link :  

 

http://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi  

 

Thanks

 

 

I am an HP Employee

 

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

HP Recommended

Please try HP JetAdvantage Capture (free donwload) from Windows store, no driver needed.

The app also support iPhone and Android Phone.

I work for HP.
HP Recommended

xxxx>http://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi     Not Found

The requested URL /pub/scanners/HPScanExt/HPScanExt.msi   was not found on this server.

 

 

**bleep********   OMG********

 

re message       Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied.

 

 

precisely  (maddening)   the link address does not exist

HP Recommended

I followed the steps provided by this link and all of the correct boxes for scanning were checked.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.