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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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HP ENVY 6052e All-in-One Printer
Android 9.0 Pie

Hi.. can someone please help me.  So when using the scan Id option, it seems to get it all jumbled up.  The front on the ID is super small and the back side of the ID is large. I would like to get them the same size,  facing the same way,  and all on one side (page). Any advice or help would be appreciated! TIA

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