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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎05-12-2025 02:36 PM

HP Recommended
Product: hp 9010

Hi

I want to use a **bleep** account for my scan to email feature, I keep getting an error message stating  my credentials are not correct-I am using my **bleep** account password for the pass word in the printer dialogue box, do I need a different password? I read that I need a password that is different  from my gamail account, do not know where to find it.

 

Thanks, any help will be appreciated

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1 REPLY 1

‎05-13-2025 08:30 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Can try the steps in this resource (example) on setting up Scan to **bleep**:

https://www.youtube.com/watch?v=ZpQUjJ5s0rY

 

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPguNcBJu9yI4tmwShUFPUUY

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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HP Officejet Pro 8025 | 8020| 8035 : Setup & use Scan to Email from the control panel
HP Officejet Pro 8025 | 8020| 8035 : Setup & use Scan to Email from the control panel
youtube.com/watch?v=ZpQUjJ5s0rY
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