Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎11-13-2020 09:59 AM

HP Recommended
Product: HP OfficeJet 6962

I have HP Officejet 6962 and I'm trying to set up the scanner to my laptop.  Went through Scan Doctor but still only see desktop computer as scanning choices.  How do I get the laptop to show up as well so I can scan to both desktop tower and laptop?

Category:
1 person had the same question
1 REPLY 1

‎11-13-2020 12:08 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Yes you can have multiple computers set up for scanning.

 

Be sure to install the software on the computers you want to scan.

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-officejet-6960-all-in-one-printer-seri...

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.