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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Officejet Pro 9025
Microsoft Windows 10 (32-bit)

Using the HP9025 printer, when I try to Scan to Email I get... The Server's security certificate cannot be validated".

I've tried as much as my pay grade allows.  Any help greatly appreciated

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Not sure if this would help but this resource shows how it is done on an HP OfficeJet Pro 8025 printer.

https://www.youtube.com/watch?v=ltROdlEN6r8

 

Should be similar for the HP OfficeJet Pro 9025 printer.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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