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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Envy 6010
iOS

Trying to work out after scanning a document on my iPad ..where is it saved to using the HP smart app and how do I attach the saved scan to an aol email ? When I open aol and try to add an attachment the only option is using a photograph or taking a photograph ? How do I search for the saved scan  please? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Quovadis2895 

 

Open the HP Smart application

Select to Scan

Set the Scan Size

Click (blue) button to Scan

Click "Share / Save"

Below File Settings:

Click to open "Format"

Select PDF

Click / Select Mail (white envelope in blue background)

Enter the Recipient Address (CC yourself as a "backup")

Enter a Subject (title for the email)

Click down into the message area and enter any text you want to include

Click the Blue Up-Arrow to Send the message

 

Examples

HP_Smart_Mobile_Main_Menu_5HP_Smart_Mobile_Main_Menu_5

HP_Smart_Mobile_Scan_PDF_1aHP_Smart_Mobile_Scan_PDF_1a

 

HP_Smart_Mobile_Scan_PDF_1bHP_Smart_Mobile_Scan_PDF_1b

 

HP_Smart_Mobile_Scan_PDF_1cHP_Smart_Mobile_Scan_PDF_1c

 

HP_Smart_Mobile_Scan_PDF_1dHP_Smart_Mobile_Scan_PDF_1d

 

 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@Quovadis2895 

 

Open the HP Smart application

Select to Scan

Set the Scan Size

Click (blue) button to Scan

Click "Share / Save"

Below File Settings:

Click to open "Format"

Select PDF

Click / Select Mail (white envelope in blue background)

Enter the Recipient Address (CC yourself as a "backup")

Enter a Subject (title for the email)

Click down into the message area and enter any text you want to include

Click the Blue Up-Arrow to Send the message

 

Examples

HP_Smart_Mobile_Main_Menu_5HP_Smart_Mobile_Main_Menu_5

HP_Smart_Mobile_Scan_PDF_1aHP_Smart_Mobile_Scan_PDF_1a

 

HP_Smart_Mobile_Scan_PDF_1bHP_Smart_Mobile_Scan_PDF_1b

 

HP_Smart_Mobile_Scan_PDF_1cHP_Smart_Mobile_Scan_PDF_1c

 

HP_Smart_Mobile_Scan_PDF_1dHP_Smart_Mobile_Scan_PDF_1d

 

 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

 

 

Dragon-Fur

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