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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎09-09-2019 06:22 AM

HP Recommended
Product: HP Laserjet Pro MFP 521dn
Operating System: Microsoft Windows 10 (64-bit)

Hi,  

I am trying to set up my mfp HP printer to receive faxes to my Windows 10 computer.  I followed the instructions from https://support.hp.com/ca-en/document/c03448663 but I don't get the Digital Fax Setup wizard.  I don't see the Printer Assistant or Solution Center on my computer.

My question is - does my MFP 521dn support receiving digital faxes?

If so, why can I find the software?

1 person had the same question
3 REPLIES 3

‎09-09-2019 08:05 AM

HP Recommended

Hi,

The document above does not apply to your printer, which does not support digital fax archiving.

 

You may find the printer specifications below, see the Fax smart software features section:

https://store.hp.com/in-en/default/printers/hp-laserjet-pro-mfp-m521dn-a8p79a.html

 

Shlomi



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‎09-09-2019 08:39 AM

HP Recommended

Thanks.  Are there a list of HP multifunctional printers that support this feature that are currently available right now?

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‎09-10-2019 09:53 AM

HP Recommended

I do need to find which HP products support Digital Fax receipts...

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