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‎03-03-2025 10:49 AM

HP Recommended
Operating System: Microsoft Windows 11

I installed drivers, I've launched the tool at 0.0.0.242 I have searched all screens I need to set up a network folder so that when I scan from either the HP app on Windows 11  or from the scan button on the printer, the scan result goes to that folder on my laptop.  I can't believe it could be this hard to get working.

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1 REPLY 1

‎03-06-2025 11:06 AM

HP Recommended

Hi @Berkqq,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your printer! 

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try using the HP Smart App on Windows 11, simply open the app, select the "Scan" option, and then choose "Scan to Network Folder." This allows you to send the scanned document directly to a folder you've previously set up on your network.

From the printer itself, press the "Scan" button on the control panel. Select the "Network Folder" option, and pick the folder you've configured for scanning. The printer will send the scanned file directly to that location.

 

Let me know if it helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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