Cannot install HP app

[jimmyrich]

Using Windows 10, version 20H2, HP laptop 64bit, HP Desk Jet 2132 printer.  Getting error code: 0x80073CFB each time I try to download the HP app.  I need that app to scan items with the printer.  The HP app download tells me that I "already own HP App" but I can't find it in my apps or within the computer and may have deleted it before realizing what it is used for. 

Thanks for any help,  Jim

[ShlomiL]

Please make sure your Windows is up to date:

https://support.microsoft.com/en-us/windows/update-windows-10-3c5ae7fc-9fb6-9af1-1984-b5e0412c556a

Be aware that the HP app is supported on Windows 10 Version 1803 or later, any earlier version may cause a such.

Shlomi

[jwr1955]

I am also on windows 10 version 20H2.  Fully updated.  Download of HP App fails with Code: 0x80073CFB  every time.

Is there no other site where I can download from?

[JDDrez]

I am having the same issue. None of my devices could connect to my deskjet 3752. I uninstalled HP smart to reinstall it, but now I can't install it. After clicking install, the error shows up immediately.

[ShlomiL]

please check the Error code 0x80073CFB section in below link and check if that may help:

https://windowsreport.com/windows-8-error-codes-windows-store/

Shlomi

[jimmyrich]

That link is both very confusing and not possible for me.  The instructions are completely different from the all black image next to the instructions so I am not able to figure out how to use such an instruction.

[jimmyrich]

I tried an online fix and now I'm getting this code: Code: 0x800B0109! 

[JDDrez]

I ended up resetting my router and my laptop, which fixed the problem. Messing around with online fixes just caused me problems with my computer, so I had to reset it. You can do this and keep your files as a last resort. 

[jwr1955]

Re-resitering microsoft store fixed this for me.
Re-register Microsoft Store 

[EOberoi]

I'm also having the same problem. Considering how new this thread is, it must be a recent issue with HP or the microsoft store messing something up. I also have an HP laptop and I can install other apps on the microsoft store just fine as well as updating, so If I had to guess HP probably dropped the ball on this one. This waiting for a fix.