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‎04-27-2023 01:38 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M479fdw
Operating System: Microsoft Windows 10 (64-bit)

Color LaserJet Pro MFP M479fdw

This is what I do: Insert 14" legal sheet into ADF, press Copy, press Document, press Settings (gear icon), press Resize, Select and press Legal to Letter (72%), press Home and press Copy to begin the copying process.

The Letter sized paper is produced at end of process, but the bottom 3 inches do not appear.  The printer crops the bottom off.

I traded an M477fdw for this so the Control Panel appears a little different, but essentially the same.

The HP Data Sheet shows Scan size up to 216 x 356 mm, and the Copier Smart Software Features indicate the capability to, "Reduce/enlarge from 25 to 400%......."

 

I'm aware I may be the human error causing this, but I need to resolve this and also need instructions if it's caused by my error.  Thanks for your help.

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