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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Tango X

Hi, I'm trying to scan a photo but it' impossible! The app ask me to connect, I write my mail and my password, then I click on 'continue' and the page that come out says "403 - forbidden". What's the problem?? Please Help!!

1 REPLY 1
HP Recommended

@DiBi82

 

Welcome to the HP support community.

 

Which application are you using to scan?

From which device are you trying to scan and which operating system is installed in that device?

Sandytechy20
I am an HP Employee

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