Cannot scan multiple pages into one document

[Judee1]

I have just updated to Mac OS Big Sur.  When I use the HP Easy Scan I am unable to scan 

multiple pages into one document.  Can anyone suggest a solution?  I thought Batch might be the answer but it seems not.  I have updated to the latest driver but HP make thew whole process difficult.  JH

[Kumar0307 · Accepted solution]

@Judee1, Welcome to the HP Support Community!

Let us try these steps:

Update the printer firmware

Click here to download and install the latest printer firmware from your MAC.

Click here to know different methods of updating printer firmware.

Also, check for any software updates on MAC

Click the Apple icon > About This Mac > Software Update and install any available update.

Once you complete the scanning, 

1. Click Send in the bottom right corner of the window, and then click Folder.

   

2. Select a name, destination, file format, and quality for your scan.

3. If you want your scan saved as a single file, make sure you select the Save all items to a single file check box.

   NOTE: Not all file types can be saved as a single file. If the check box does not display, select a different file type.

4. Click Save.

Click here to know how to scan from your MAC.

Hope this helps! Keep me posted. 

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Have a great day!